Telcare

Last Mile distribution for
telecom services and devices

Tel Care Ltd offers an extensive distribution network, with a product portfolio ranging from entry devices to high-end, Sim cards, Agent lines, MoMo float, Promotional Materials, Kiosks, etc. We offer a complete end-to-end solution for all telecommunication needs.

With a shift in the Telecommunication industry, to improve and redefine the economics of agent distribution networks and how they are built, managed, and scaled. This is not only to ensure that networks remain a sustainable part of the Telecommunication business but also to address important operational challenges.

We have complete confidence that there is no conflict. We believe in building strong relationships and offering the best of what is available on the market with the knowledge to support resellers deliver any solution successfully.

We are dedicated to providing excellent pre and post-sales customer service, all our dealers are offered technical, sales, and marketing assistance to help strengthen and grow their business.

Key elements of our agent network management

Agent onboarding

Market scoping, pitching, selection, contract execution, delivery of business tools, and branding

Agent training

Communicating policies, products and services, processes, customer education, and risk management to agents

Liquidity management

Maintaining sufficient e-value and cash to provide reliable service to customers

Agent monitoring

Overseeing agents’ financial performance, operations, and verifying compliance with policies and procedures